Magnolias attempts to ship your products in a quick and practical manner. Customers are responsible for the shipping cost of returns. Returns are accepted within 14 days of delivery. The cost of shipping your order is non-refundable. Customers must contact us if they would like to return an item. You can contact us via Facebook messenger, email (amyr@magnoliasonline.com or sales@magnoliasonline.com), or phone (402-379-2300). Return policies can be determined at the discretion of the Magnolias staff. Order over $1,500 may be subject to additional shipping charges.